FAQ & General Info

• What do I have to do once I receive my permit?
• What if I entered my personal information incorrectly?
• Where can I view all of my online purchases?
• Can the bar code be scanned from my Smartphone?
• How can I receive my customized driving directions?
• Do I have to print my permit in color?

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Monthly Permits

• The date says the 1st but it's the 29th does this mean I lose out on a month’s parking?
• I purchased my monthly parking; when/how does it begin?
• How soon will I be contacted after my name is put on a waiting list?
• Do I have to renew my monthly parking every month?

Event Parking

• Can I re-sell my parking permit to another attendee?
• What if the event I have purchased parking for is rescheduled or cancelled?
• Is tailgating allowed in my lot?
• Does the person’s name on the permit have to be the one using it?